BROKEN CONTROLLER STUDIOS ("we," "us," or "our") operates brokencontroller.games (the "Site"). This policy explains what information we collect when you visit the Site, how we use it, and the choices you have.
1. Information We Collect
We keep data collection minimal. Depending on how you use the Site, we may collect:
- Usage / analytics data: automatically collected information such as pages visited, browser type, device type, approximate location (derived from IP address), and referral source. We do not require an account to browse the Site, and we do not knowingly collect data that directly identifies you through analytics alone.
- Email address: if you sign up for our newsletter or waitlist, we collect the email address you provide.
We do not currently collect payment information, physical addresses, or government ID numbers through the Site.
2. How We Use Information
- To understand how visitors use the Site and improve it
- To send updates, news, or announcements to people who sign up for our newsletter or waitlist
- To maintain the security and proper functioning of the Site
We do not sell your personal information.
3. Cookies and Analytics Tools
The Site may use cookies or similar technologies (such as Google Analytics) to understand aggregate traffic patterns. These tools may set cookies in your browser and process data according to their own privacy policies. You can disable cookies in your browser settings; some Site features may not work as intended if you do.
4. Email Communications
If you sign up for our newsletter or waitlist, we use your email address only to send you the updates you signed up for. We manage this list ourselves, using our own systems rather than a third-party email marketing platform. You can unsubscribe at any time using the link in any email we send, or by contacting us directly.
5. Children's Privacy
Some of our games may appeal to a general audience that includes children under 13. We do not require an account to play our games, and the only personal information we collect directly — a newsletter/waitlist email address — is provided voluntarily and is intended for adult visitors signing up for updates.
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that a child under 13 has given us personal information (for example, by signing up for the newsletter) without appropriate parental consent, we will delete that information. Parents or guardians who believe this has happened can contact us at the address below.
If we introduce features that collect personal information directly from children — such as accounts, profiles, or in-game chat — we will add the additional safeguards required under laws like the U.S. Children's Online Privacy Protection Act (COPPA) before launching them, including obtaining verifiable parental consent where required.
6. Data Retention
We retain email addresses collected for our newsletter/waitlist until you unsubscribe or request deletion. Aggregate analytics data may be retained for as long as it is useful for understanding Site trends, generally no longer than the retention limits set by our analytics provider.
7. Your Rights
Depending on where you are located, you may have rights to access, correct, or delete your personal information, or to object to certain processing. This includes rights available under Costa Rica's Law No. 8968 (Protection of the Person against the Treatment of Personal Data), as well as similar rights under laws such as the EU/UK GDPR or the California Consumer Privacy Act for visitors in those regions. To exercise any of these rights, contact us using the details below.
8. Request Deletion of Your Data
You can ask us to delete the personal information we hold about you at any time. Since the Site doesn't require an account, this mainly means the email address you may have given us for the newsletter or waitlist, along with any related analytics tied to it.
To request deletion, email us at with the subject line "Data Deletion Request" and the email address you'd like removed. We'll confirm once your data has been deleted. Note that we may keep limited information where we're required to by law, or where needed to resolve disputes or enforce our agreements.
9. Data Security
We use reasonable technical and organizational measures to protect the information we collect. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10. Third-Party Links
The Site may link to third-party websites or platforms (for example, game storefronts or social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time, for example as we add new features like user accounts or ads. We will update the "Effective date" above when we do. Continued use of the Site after changes take effect means you accept the updated policy.
12. Contact Us
If you have questions about this policy or want to exercise your rights over your data, contact us at:
